Drew DiPasquale

customer focused problem solver

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All posts by adipasquale7

The Everyday Innovator’s Dilemma

Find Innovation Where You Least Expect It by Tony McCaffrey and Jim Pearson So many times…

Emotional Culture – The Other Side of Cultural Change

Manage Your Emotional Culture by Sigal Barsade and Olivia A. O’Neill When you think about how…

The New Science of Customer Emotions

The New Science of Customer Emotions by Scott Magids, Alan Zorfas and Daniel Leemon Think about…

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