Drew DiPasquale

Experience Designer - CX Strategist

Author: adipasquale7 (page 2 of 2)

The Everyday Innovator’s Dilemma

Find Innovation Where You Least Expect It by Tony McCaffrey and Jim Pearson

best ways to innovate

So many times we get stuck trying to be novel or innovate in our jobs and life. Creativity is not something that just happens but
Continue reading

Emotional Culture – The Other Side of Cultural Change

Manage Your Emotional Culture by Sigal Barsade and Olivia A. O’Neill

When you think about how people work together, culture should always come up. It’s how we interact with each other and ultimately contributes to our output and successes. Very powerful stuff. Culture has become a buzzword and I think this article
Continue reading

The New Science of Customer Emotions

The New Science of Customer Emotions by Scott Magids, Alan Zorfas and Daniel Leemon
Think about your best customer… Got them? Why does that particular customer interact with your brand? If you don’t know the answer, try this article 

Continue reading

Newer posts

© 2018 Drew DiPasquale

Theme by Anders NorenUp ↑